Do you Need Advice from a Local Electrician?
If you need advice or a quote for any electrical work, electrical or commercial; then contact Top Class Electrical Services today.
Top Class Electrical Services is a fully licensed and insured family owned and operated electrical contracting business based in North Brisbane. We service all areas of Brisbane.
As a Masters Electricians Member, we pride ourselves on being reliable contractors who provide excellent services & information; saving you time and money.
Residential or Commercial Electrical Services Contact Top Class Electrical Services First
Do you need help with faulty wiring? Maybe you need a power point fixed, or just want an inspection of your property to make sure your electrical system is in working order? Before hiring the first local electrician you come across, it is important to ensure you will be working with someone who has the expertise to fix your problem.
At Top Class Electrical Services, we want what’s best for you. So we’ve compiled a list of important questions to ask your electrical contractor before hiring their service:
Do you have a licence?
People sometimes forget to electricians the most fundamental question – “Do you have a licence?”. In Queensland, it is forbidden for an electrician not to have one. If your electrician is working for a company, then ask about the company’s background and electrical contractors licence. This is also a good time to inquire about an experience. Reliable companies, like Top Class Electrical Services, always make sure each of our electricians is fully licenced and capable of handling different types of electrical jobs and all sorts of electrical situations.
Do you have an hourly rate?
All electricians work at a different pace. You may think that this pace would not alter very much. However it can. Often one electrical contractor will work a lot faster than another, just like in a kitchen one chef might work a lot quicker than another. Therefore when you charge by the hour, you are paying a different price depending on the contractor that you get at your job. And there is no way to know exactly how quick or how slow your electrical contractor works until you’ve been charged by the hours they are there. Additionally, sometimes the quickest job isn’t necessarily the best. When you do not charge hourly, you are able to take time on the job for quality, without someone watching the clock and putting pressure on the electrician because of time (money) restraints. When a job is not charged hourly, but instead up front and based on the task being completed, then everyone pays the same price, regardless of how long the work takes.
Do you have liability insurance?
If you hire an electrician to work on your property, then this is a very crucial question to ask. Of course, top contractors will make the safety of your home or office their top priority. But sometimes, accidents happen, so it is always a good idea to make sure your electrician is fully insured and you are protected as well.
Do you work live?
No electrician should ever conduct electrical work while the circuit is live. This is for the contractor’s safety as well as yours. As part of Top Class Electrical Services’s “no live work” policy we need to isolate all power to the area we are undertaking electrical work on. When it is necessary for an entire premises to have power shut off, we will provide shutdown notices for the building. In these cases, generally lifts will not be affected because they come from the essential services section of a switchboard.
What is your area of specialisation? Or, what are the services you offer?
There are jobs that require specialist electrical contractors so make sure to ask this. For companies like Top Class Electrical Services, we have fully-trained personnel ready to help you with whatever you need.
Do you have a warranty/ guarantee in place?
When working with a company that provides electrical service repair, enquire if they have a warranty or guarantee in place. Some companies will offer a warranty period allowing you to contact them anytime in case unexpected problems arise. At Top Class Electrical Services, we have a 100% satisfaction guarantee for all the work we complete.
When can you schedule an appointment?
A reliable electrician is someone who can immediately assist you or schedule a specific date when you require. If someone responds with ‘sometime next week’, that should send red flags. You don’t want someone who cannot give you a definite schedule. This is particularly true if there is a crisis. For example, if you need an emergency electrician in Brisbane or wherever you might be because you have no power to your home, you want to make sure they will attend to your needs as soon as possible. The last thing you want to hear is ‘we’ll be there sometime this week.’ You want to know a time frame and want to know someone will definitely be coming out to see you.
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